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Foundations of Service Department Operations and Leadership

Foundations of Service Department Operations and Leadership

Foundations of Service Department Operations and Leadership

 

KEA Advisors is presenting a four-day virtual course dedicated to Service Department education and Leadership training for Karmak users.

 

The outcomes of participating in this course are:

  • Assess current service department performance
  • Learn the fundamentals of service department management: gap analysis, operations performance calculations, Karmak reports to monitor performance
  • Identify opportunities from a gap analysis
  • Gain Leadership awareness and development (includes individual DISC Behavior Preference Assessment)
  • Identify their most important goal, and create an action plan for achievement
  • Leadership methods that drive change and manage your department culture
  • Better information to make better decisions

 

Schedule:

  • Eight sessions
  • February 21st – 24th, 2022
  • 10am – 12pm CT and 2pm – 4pm CT daily

Instructors: Allen Phibbs and Paul Reynolds

Recommended for: Service Managers, Assistant Service Managers, and Fixed Operations Directors

    $894.00Price
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