Mark Martincic, KEA Advisor

  • Specializes in dealership service and body shop performance improvement
  • Solutions and training for improvements in customer retention and profits
  • 40 years of service and body shop department operations experience
  • 20 years of advisory experience working with dealerships and independent shops
  • Former VP and GM of a major service department advisory firm aligned with a major DMS provider
  • Speaker/Panel member for ATD, dealer mega-groups, 20 groups and other national trade organizations

Videos by Mark

FOCUSING ON THE MISSION!

Mark Martincic covers the steps for converting underperforming personnel and departments into accountable, productive teams!

Engage your employees in the mission

Build a structure to accommodate desired change

Manage the change daily

Articles by

• The Case for a Dealership Triage Process: Part 2

8-31-2015

• QUICK  FIX: The Case for Dealership Triage Process

7-29-2015

• The Case for a Dealership Triage Process: Part 1

7-29-2015

• 10 Best Service Department Practices: Part 2

7-2014

• 10 Best Service Department Practices: Part 1

6-2014

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Quick contact

 (785) 842-6498

 

Info@keaadvisors.com

 

PO Box 1229
Lawrence, KS 66044

 

Quick Bio

Our experienced business advisors and partners, with a proven history of industry success, are the key to unlocking your dealership’s true value.